IT Service Plans & Pricing
Transparent, flexible IT support plans for San Francisco businesses of every size. No hidden fees, no surprise invoices.
Bay Area Systems offers three flexible IT support plans: Flat Rate (unlimited support, fixed monthly fee), Flex Support (hourly blocks with rollover), and Small Office (budget-friendly essentials). All plans include certified expert support. Free consultation available.
Flex Support
Ideal for businesses with variable IT needs. Buy a block of hours monthly and roll over what you don't use.
- Pre-purchased hour blocks
- Rollover unused hours
- Phone & remote support
- Flexible scheduling
- No long-term commitment
Flat Rate
The most popular choice for growing businesses. One predictable monthly fee covers unlimited remote and phone IT support.
- Unlimited remote support
- Unlimited phone support
- Proactive monitoring
- Scheduled maintenance
- Priority response times
- Monthly reporting
Small Office
Budget-conscious IT support for smaller teams. Get the expertise you need at a price point designed for startups and small offices.
- Essential IT support
- Email & phone support
- Basic monitoring
- Software updates
- Quarterly reviews
Service Coverage
Desktop & Laptop Support
Windows and macOS troubleshooting, performance optimization, and user support for your entire team.
Network & Connectivity
Wi-Fi configuration, VPN setup, router and switch management, and connectivity troubleshooting.
Security Maintenance
Antivirus management, security patching, and basic threat monitoring to keep your systems protected.
Cloud & Software
Microsoft 365, Google Workspace, cloud application support, and software installation and licensing.
Server Administration
Windows Server, Active Directory, and Linux server management, monitoring, and maintenance.
Backup Monitoring
Verify your backups are running, review logs, and alert you immediately to any failures.
Phone & Remote Support
Quick access to our team by phone or remote session—no waiting days for a technician to show up.
Reporting & Reviews
Regular reports on system health, support activity, and strategic recommendations for improvement.
Get a Free, No-Obligation IT Assessment
Not sure which plan is right for you? Let us assess your current IT environment and recommend the most cost-effective solution for your business.